Free shipping within Metro Manila order above ₱ 2,500

Faqs

Question & Answer

HOW TO PLACE AN ORDER?

Any interested customers may place their order through the following platforms:
  1. TimelessBeaute.ph
  2. Facebook Page
  3. SMS: +63 998 182 4725
  4. Physical Store at Robinson Place Manila

WHAT ARE THE MODES OR PAYMENT?

TimelessBeaute.ph accepts bank deposit/bank transfer via BDO / BPI / METROBANK, or Money RemittancesthroughCebuana / LBC / Western Union / Mlhuilier.

HOW TO RECEIVE THE ORDER?

TimelessBeaute.ph ships orders daily, i.e., Monday to Saturday. More importantly, if we receive your payment details on or before 1pm, the shipment of your orders will come to you on the same day within Metro Manila ONLY, through Grab Express/Lalamove rider.

Delivery date outside of Metro Manila entirely depends on the courier of our choice, i.e., Abest usually delivers parcel within 1-3 working days after shipment while LBC / DHL usually delivers within 1-2 working days after shipment.

ANY DELIVERY OPTION AVAILABLE?

Placing an Order?

We can’t wait to unite with your items. Please bear in mind, however, that delivery estimates are calculated from the time of dispatch, rather than from the moment you place your order. As each product is carefully picked and packed by hand, these estimates can vary, particularly during busy times of the year. So if your order is not dispatched straight away, don’t panic! We are on it.

The customer may defer or postpone the delivery if the recipient of the package is not available in the official address confirmed during the placement of the order. It is most equally important for the customer to send the defer or postponement notice through SMS or send messages through the Facebook Messenger immediately wherein TimelessBeaute.ph will be happy to respond to your request accordingly.

The customer must take note as well that the official Couriers of TimelessBeaute.ph deliver only within this important timing, i.e., between 8am to 6pm.

The customer may also choose the nearest neighborhood partner of DHL / LBC branch to pick up your parcel if there’s no one to receive your parcel at home/office.

ANY CASH ON DELIVERY (COD) OPTION AVAILABLE?

TimelessBeaute.ph accepts cash on delivery within Metro Manila ONLY.

SHIPMENT ABROAD IS AVAILABLE?

TimelessBeaute.ph ships internationally via DHL / LBC. Delivery Date will depend entirely on the DHL / LBC delivery policy.

RETURN & EXCHANGE OF THE PRODUCT IS AVAILABLE?

Oftentimes, the customer is satisfied with the order they have confirmed with TimelessBeaute.ph. However, the customer may only apply return or exchange if the product is verified in the following conditions:

  1. The product is open or not sealed properly
  2. The product is incorrect as per the official placement of order
  3. The product is to be changed with a different item but the customer will bear the cost of all the expenses of the shipment

Customer Says

  • I've Tried a lot of brands, high end brands, organic brands, department store brands, but this was the first one that really made an impact after the first week.

    As a politician, I work 24/7. I spend most of my time helping the poeple in my community. I believe that "before you can take care of other people, you must take of yourself too". Beautederm helps me take care of myseft while I'm on the go. Thank you Beautederm

    Hon. Dona Tesoro - Vice Mayor Tarlac
  • Hi! I'm Fraulein Castillejos, a 20-year-old fresh college graduate. Last October 2018, I had the worst acne in my life. My self-esteem just went rock bottom. Being a model, I had to turn down opportunities because I had no face (the irony) to show. But then, I've learned about Beautéderm from a YouTuber. Quickly, I searched on Instagram the address so I can buy a set for myself. I went to the main branch in Villa Angela. I went home with a renewed sense of hope. I've never been so consistent in my whole life, and believe me Beautéderm made me one. It's been 7 months, and I proudly present to you my results. Thank you, Beautéderm, for changing my life. It's not overly dramatic for me to say that, because you gave me the beautiful skin I've always wanted to have, ready to face the universe. #IAmBeautéful

    Fraulein Castillejos
  • “Having oily skin and acne dark marks bothered me, it wasn't really problematic but I was losing confidence because of it, 8 months ago I tried the Beautéderm set, weeks later I found out I was pregnant, I thought of not using it anymore because it might be harmful for me and my baby, thanks to the testimonials from avid users I found out it was guaranteed safe. Been using it since and now that im on my 8 month of pregnancy, no one believes me when I say im expecting a baby boy, well people still believe that expecting a baby boy would mean looking less attractive, but in my case everyone just sees that glowing and pinkish skin. Some wouldn't believe that Im pregnant until they see the baby bump. Im not really into putting on make up and the effects of Beautéderm is just perfect for me, im on "no makeup, makeup look" all day everyday. Big thanks to Beautéderm!

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