FREE shipping NATIONWIDE for orders above Php2,500. We also accept and manage shipment ABROAD of your Orders via DHL. Appropriate DHL Publish Rate shall be applied per grams/kilos, excluding the Material Safety Data Sheets (MSDS) of EACH Item.

Faqs

Steps to Purchase Online We deliver

Question & Answer

HOW TO PLACE AN ORDER?

Any interested customers may place their order through the following STEPS:
      1. 🛒Check-Out the selected Items in the Products Menu of TimelessBeaute.ph, provide the correct Billing Details, and proceed to the Mode of Payment of your own choice.
      2. 🗣Chat in the Messenger of ElenaAlmero Beautederm to follow up your Check-Out items in the Website and to send the Proof of Payment. NO Proof of Payment, NO Shipment of Orders!
      3. You can also SMS📲 ElenaAlmero in the following numbers: +63 998 182 4725 (Smart) / +63 995 375 6149 (Globe)
      4. You can also 🏤visit our Physical Store at Robinson Place Manila 4th Floor, Center Atrium.

WHAT ARE THE MODES OR PAYMENT?

TimelessBeaute.ph accepts payments through Paypal, E-Wallet, BANK deposit/transfer via BDO / BPI / METROBANK, or MONEY REMITTANCES through Cebuana / LBC / Western Union / Mlhuilier.PAYPAL: (above Php 2,500 Orders Only)
  • maelena_dejesus@yahoo.com
E-Wallet:
  • Gcash or PayMaya Name: Maria Elena D. Almero CP No. 09981824725 Address: Avida Towers Bonny Serrano Ave. Brgy. Bagong Lipunan ng Crame, Quezon City, Philippines
BANK Deposits/Transfers:
  • BPI SA #: 3889 2532 81 SA Name : MARIA ELENA D. ALMERO Branch: San Juan, N. Domingo
  • BDO SA #: 011080028364 SA Name : MARIA ELENA D. ALMERO Branch: Aurora Blvd. Princeton Residences
  • METROBANK CA #: 189-7-189605427 CA Name : Maria Elena D. Almero Branch: West Crame Bonny Serrano Ave.
REMITTANCES:
  • Palawan / LBC Name: Maria Elena D. Almero CP No.: +63 995 375 6149 Address: Avida Towers Bonny Serrano Ave. Brgy. Bagong Lipunan ng Crame, Quezon City, Philippines
  • Cebuana / Mlhuilier Name: Maria Elena D. Almero CP No. +63 995 375 6149 Address: Avida Towers Bonny Serrano Ave. Brgy. Bagong Lipunan ng Crame, Quezon City, Philippines
(Note: Send copy of your Proof of Payment through Chat in the Messenger of ElenaAlmero Beautederm. NO Payment, NO Shipment Policy!)

HOW TO RECEIVE THE ORDER?

TimelessBeaute.ph ships orders as fast as we can, DAILY, i.e., Monday to Saturday.
More importantly, if we receive your payment details on or before 1pm, the shipment of your orders will come to you on the same day through Grab Express/Lalamove/Joyride RIDERS🏍, within Metro Manila ONLY.
Delivery charge is not free if your order is below Php 2,500. Hence, Customer will book and pay for the delivery of less than Php 2,500 Orders to Grab Express/Lalamove/Joyride RIDERS.
On the other hand, Delivery date outside of Metro Manila entirely depends on the local courier of our choice, i.e., J&T or LBC , which usually delivers parcel within 7 to 14 working days.
Delivery date Abroad will be determined by DHL and can be tracked in their system/application using the tracking Reference Number.

ANY DELIVERY OPTION AVAILABLE?

We can’t wait to unite with your items. Please bear in mind, however, that delivery estimates are calculated from the time of dispatch, rather than from the moment you place your order in the website. As each product is carefully picked and packed by hand, these estimates can vary, particularly during busy times of the year. So, if your order is not dispatched straight away, don’t panic! We are on it.
The customer may defer or postpone the delivery if the recipient of the package is not available in the official address confirmed during the placement of the order. It is most equally important for the customer to send the defer or postponement notice through SMS or send messages through the Facebook Messenger immediately wherein TimelessBeaute.ph will be happy to respond to your request accordingly.
The customer must take note as well that the official Couriers of TimelessBeaute.ph deliver only within this important timing, i.e., between 8am to 5pm (Philippine Time).
The customer in Philippines may also choose the nearest neighborhood partner of COURIER branch to pick up your parcel if there’s no one to receive your parcel at home/office.

SHIPMENT ABROAD IS AVAILABLE?

TimelessBeaute.ph ships internationally via DHL Express with their standard Published Rate per kg, excluding the Material Safety Data Sheets (MSDS) of EACH Item. Delivery Date will depend entirely on the DHL delivery policy worldwide.

RETURN & EXCHANGE IS AVAILABLE?

Typically, the customer is satisfied with the order they have confirmed with TimelessBeaute.ph. However, the customer may only apply RETURN or EXCHANGE if the product is verified in the following conditions:
    1. The product is open or not sealed properly
    2. The product is incorrect as per the official placement of order
    3. The product is to be changed with a different item but the customer will bear the cost of all the expenses of the shipment