Question & Answer
HOW TO PLACE AN ORDER?
Any interested customers may place their order through the following STEPS:
- 🛒Check-Out the selected Items in the Products Menu of TimelessBeaute.ph, provide the correct Billing Details, and proceed to the Mode of Payment of your own choice.
- 🗣Chat in the Messenger of ElenaAlmero Beautederm to follow up your Check-Out items in the Website and to send the Proof of Payment. NO Proof of Payment, NO Shipment of Orders!
- You can also SMS📲 ElenaAlmero in the following numbers: +63 998 182 4725 (Smart) / +63 995 375 6149 (Globe)
- You can also 🏤visit our Physical Store at Robinson Place Manila 4th Floor, Center Atrium.
WHAT ARE THE MODES OR PAYMENT?
TimelessBeaute.ph accepts payments through Paypal, E-Wallet, BANK deposit/transfer via BDO / BPI / METROBANK, or MONEY REMITTANCES through Cebuana / LBC / Western Union / Mlhuilier.PAYPAL: (above Php 2,500 Orders Only)
- Gcash or PayMaya Name: Maria Elena D. Almero CP No. 09981824725 Address: Avida Towers Bonny Serrano Ave. Brgy. Bagong Lipunan ng Crame, Quezon City, Philippines
- BPI SA #: 3889 2532 81 SA Name : MARIA ELENA D. ALMERO Branch: San Juan, N. Domingo
- BDO SA #: 011080028364 SA Name : MARIA ELENA D. ALMERO Branch: Aurora Blvd. Princeton Residences
- METROBANK CA #: 189-7-189605427 CA Name : Maria Elena D. Almero Branch: West Crame Bonny Serrano Ave.
- Palawan / LBC Name: Maria Elena D. Almero CP No.: +63 995 375 6149 Address: Avida Towers Bonny Serrano Ave. Brgy. Bagong Lipunan ng Crame, Quezon City, Philippines
- Cebuana / Mlhuilier Name: Maria Elena D. Almero CP No. +63 995 375 6149 Address: Avida Towers Bonny Serrano Ave. Brgy. Bagong Lipunan ng Crame, Quezon City, Philippines
HOW TO RECEIVE THE ORDER?
TimelessBeaute.ph ships orders as fast as we can, DAILY, i.e., Monday to Saturday.
ANY DELIVERY OPTION AVAILABLE?
We can’t wait to unite with your items. Please bear in mind, however, that delivery estimates are calculated from the time of dispatch, rather than from the moment you place your order in the website. As each product is carefully picked and packed by hand, these estimates can vary, particularly during busy times of the year. So, if your order is not dispatched straight away, don’t panic! We are on it.
SHIPMENT ABROAD IS AVAILABLE?
TimelessBeaute.ph ships internationally via DHL Express with their standard Published Rate per kg, excluding the Material Safety Data Sheets (MSDS) of EACH Item. Delivery Date will depend entirely on the DHL delivery policy worldwide.
RETURN & EXCHANGE IS AVAILABLE?
Typically, the customer is satisfied with the order they have confirmed with TimelessBeaute.ph. However, the customer may only apply RETURN or EXCHANGE if the product is verified in the following conditions:
- The product is open or not sealed properly
- The product is incorrect as per the official placement of order
- The product is to be changed with a different item but the customer will bear the cost of all the expenses of the shipment